Terms and Conditions

Terms and conditions for all current promotions and bookings with Script Skincare online and in store can be found on this page. Please scroll through to view our current offers.

  1. Skin Peel Program: Undergo any skin peel from our extensive skin peel menu between the 20th of April and the 31st of May 2022 and receive your second peel half price. Second skin peel must be undertaken before the 30th of June 2022 in order to receive the discount. The 50% discount will be applied at the time of checkout post your second peel. Peel program will be decided in consultation with your Script Skincare Dermal Clinician. Promotion is available once per customer. Not all peels are available at all locations. An add-on peel is not considered a peel treatment booking and does not apply to the promotion. The offer cannot be exchanged for any other product, service, gift card or money. The offer cannot be used in conjunction with any other offer. Offer is only valid for the stipulated times and cannot be applied retrospectively to treatments undertaken in the past.

  2. Skin Consideration Promotion | Pigmentation | Brown spots | Sun spots: Offer is valid from 8am on Thursday 12th of May until 9pm on Thursday 30th of June 2022. Offer is valid in-store only and cannot be redeemed online. To be valid for promotional discounts clients must have a Script Skincare profile in place that shows pigmentation or sun damage as a skin consideration. Products must be matched to the client’s skin profile for the offer to be valid. Purchase must contain at least one product that is specifically designed to treat pigmentation, brown spots or sunspots. The offer cannot be used in conjunction with any other offer. The offer is valid only within the dates specified and cannot be applied retrospectively or extended. Products cannot be exchanged for any other service, gift card or money.

  3. The Script Treatment Deposit Program: Pay a $50 deposit on any treatment booking to secure 5% off that treatment. Deposit must be paid a minimum of 12 hours in advance of treatment booking. Deposit cannot be paid at the time of treatment. Each deposit is only valid for a single treatment session. Multiple deposits can be paid at once for multiple treatment sessions. Offer is valid on all treatments including if the treatment modality is changed during the treatment booking in consultation with your clinician. Offer can be used in conjunction with Script First-Time Treatment Customer Promotion. Offer cannot be applied retrospectively. If using our online booking tool please let us know in the notes if you would like to pay a deposit. The offer is available from Tuesday 26 October 2021 ongoing but may be ceased at any time at the discretion of Script Skincare.

  4. Script First-Time Treatment Customer Promotion: first time Script Skincare treatment customers may receive a complimentary treatment mask with the first treatment they receive at Script Skincare. It may be redeemed at any location that offer treatments. Can only be used once per person. The offer is available from Wednesday 19 May 2021 ongoing but may be ceased at any time at the discretion of Script Skincare. The offer is only available to first-time treatment clients meaning those who have not undergone a treatment service at Script Skincare prior. A ‘treatment’ includes the following Script Skincare services: anti-wrinkle and contour injections, filler injections, Genesis laser treatment, Healite II Led and masks, Hydrafacials, Limelight, Kleresca, Venus Versa, Medifacials, QSwitched Yag laser, skin needling, skin peels, Spectra XT laser toning, Spectra XT gold toning, Spectra XT revital treatment, Spectra XT ruvy touch, Tribella and Bibella, Venus Diamondpolar skin tightening, Venus Viva and Vascular laser treatment. A Script Skincare complimentary consultation is not considered a treatment. The recipient will receive their complimentary mask treatment post their booked treatment service in-store. The treatment mask chosen will be based on the client’s unique skin profile and concerns and will be decided upon in consultation with the dermal clinician servicing the client at the time. The complimentary treatment cannot be exchanged for any other product, service or money. Customers must make their treating dermal clinician aware of their desire to undergo their free mask at the time of their first appointment.

  5. Script First-Time In-Store Product Purchase Promotion: first time Script Skincare product purchasers spending $200 or more in-store may receive a complimentary cleanser matched to their unique skin profile at any location. The offer is available from Wednesday 19 May 2021 ongoing but may be ceased at any time at the discretion of Script Skincare. The offer is only available to first-time product purchasing clients meaning those who have not made a product purchase in-store or online at Script Skincare prior. A minimum of $200 must be spent in a single transaction to redeem the complimentary cleanser offer, the $200 minimum spend cannot include the cost of the complimentary cleanser. The recipient will receive their complimentary cleanser at the time of purchase. The cleanser chosen will be based on the client’s unique skin profile and concerns and will be chosen in consultation with the dermal clinician servicing the client at the time. The complimentary cleanser cannot be exchanged for any other product, service or money. Customers must make the Script Skincare employee that is serving them aware of their desire to receive their complimentary cleanser at the time of their first purchase.

Treatment Payment And Cancellation Policy

Cancellation Policy

If you need to cancel your appointment please contact your store on 1300 108 109 at your earliest possible convenience. We request 24 hours notice should you wish to change or cancel your appointment.

If you do not provide 24 hours notice of cancellation, any deposits for appointments may not be transferred or refunded.

Payment Policy

Payment is required on or before the day of your treatment appointment.

Terms and Conditions

The Script ® program (the “Program”) is operated by Script Skincare Pty Ltd ACN 640 027 621 and owned by ScriptIP Pty Ltd ACN 164 059 072 (in these Terms of Use “we” or “us” or “SCRIPT”). Your use of the Program is subject to these Terms of Use.

If you do not agree to these Terms of Use do not use the Application and do not click “I Agree” after reading these Terms of Use. By choosing “I Agree” or using the Application you agree to the application of these Terms of Use.

  1. You are receiving a non-exclusive, non-transferable, non-assignable, terminable subscription to use the Program. The Program is provided to you at no cost, however you will be responsible for any costs incurred with your mobile operator and/or your ISP for downloading, installing and using the Program, including downloading any information that populates the Program . You are also responsible for any downloading charges that are incurred by anyone else using the device on which you have installed the Program.

  2. It is your responsibility to determine whether your use of the Program is lawful, and you must comply with all applicable laws in using the Program. You may not use the Program for any illegal purpose. You have a limited right to use the Program. We can decline or cancel your registration, or remove your account for any reason and at any time. You are responsible for providing accurate registration information, keeping your registration information up-to-date and secure, and for all activity that happens in your account. All user names and passwords are our property and may be changed at any time.

  3. When you use the Program, Script may collect personal information including but not limited to your name, address, and contact details. You agree that Script may use this information to contact you. You also agree that the information collected may be provided to the retailer or other related entities and they may use the information to contact you. Further, when you use the Program Script may collect other de identified data regarding skin type, skin concerns and information from your skin care prescription including purchase information. The program may also record number of pages viewed, your results and average session duration. You agree that Script may use this information to analyse and improve the Program and the service provided to you.

  4. In the event that you choose to share your results using any of the available ‘share options’ you are consenting to publish the outcomes of your exam in conjunction with some personal details that may be identifying. These details include, but are not limited to, photographs uploaded by you, your results including diagrams and images, skin type, skin concerns and product prescription and any other results you choose to share. Depending on your selection, the output methods may include image, text, video or recordings. If you choose to share your results you understand that it is possible that your results will and can be viewed by friends, followers and the general public in accordance with your own social media settings. The decision to share to social media is the sole responsibility of the user.

  5. THE PROGRAM DOES NOT PROVIDE MEDICAL ADVICE. The contents of the Program are for informational purposes only. The content is not intended to be a substitute for professional advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice because of something you have read on the Program.

  6. Script does not endorse any specific retailer, products, procedures, opinions, or other information that may be mentioned on the Program. Any procedures or, products recommended are suggestions only. Always seek the advice of your clinician or other qualified provider prior to using any products or undertaking any procedures or treatments. Reliance on any information provided by Script or Script employees is solely at your own risk.

  7. This Program may be embedded in, or contain links to other sites. Unless expressly stated, these sites are not under the control of Script or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site from this Program does not imply any endorsement of the sites themselves or of those in control of them.

  8. Script does not make any guarantees and does not provide any undertaking that the Program will be available at all times or that it will be error free, secure or that any defects will be corrected. YOU AGREE THAT YOU USE THE PROGRAM AT YOUR OWN RISK AND THAT SCRIPT DISCLAIMS ANY AND ALL RESPONSIBILITY FOR ANY DAMAGES OR LOSS THAT YOU MAY SUFFER OR INCUR AS A RESULT OF USING THE PROGRAM , WHETHER THEY ARE DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY (INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS REVENUE OR LOSS OF GOODWILL). This includes any loss that results from any interference, malfunction or damage that occurs to your smart phone, tablet computer or other device arising from installing, updating or using the Program.

  9. Script may change these Terms of Use at any time in its sole discretion. These Terms of Use are governed by the laws of Victoria and you agree to irrevocably submit to the non-exclusive jurisdiction of the courts of Victoria.

  10. Trademarks contained in the Program are owned by Script Skincare Pty Ltd and may not be used without Script’s express written consent.

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