Terms and Conditions

Terms and conditions for all current promotions and bookings with Script Skincare online and in store can be found on this page. Please scroll through to view our current offers.

  1. Free $50 treatment voucher: when you attend your first free, no obligation consultation at any Script Skincare location between 8am on Wednesday the 10th of August and 6pm on Wednesday the 21st of September. Offer applies to first time consultation bookings only, consultation must include the entire Script experience including Script skin profile building, Visia skin scans, skincare routine building and treatment planning, the consultation booking is free and there is no obligation to buy product or treatments. At the completion of your consultation, we will issue you with a $50 treatment credit that will be logged in our treatment booking software. The credit can be used on any treatment offered at Script Skincare and can be redeemed at any location. The credit must be used within 3 months of issue. Not all treatments are offered at all stores so please check availability on booking. The treatment credit cannot be exchanged for any other product, service, gift card or money. The credit cannot be transferred. The offer cannot by extended and cannot be applied retrospectively.

  2. 5% discount on skincare with treatment: Spend $300 on any Script Skincare treatment and receive 5% off any skincare purchased on the same day. The minimum treatment spend must be for a single treatment session valued $300 or more. The 5% product discount can only be utilised on the same day and after you undergo your treatment, it cannot be used before, applied retrospectively or used again in the future. Offer is available for skincare purchases made in-store only. Offer is not available online. Offer is valid on any skincare product purchase, including makeup and body products and is not limited to any category. The 5% discount is for skincare only and cannot be applied to any other service, gift card or money. The offer cannot be exchanged for any other product, service, gift card or money. The offer cannot be used in conjunction with any other product offer.

  3. Complimentary Skin Peel or Healite LED when you undergo an injectable treatment: All clients that undergo a cosmetic injection session, including anti-wrinkle and contour injections and dermal fillers, and who spend a minimum of $150 during that single session may book in and receive a complimentary skin peel or Healite LED. The complimentary treatment will not be undergone on the same day as the injectable session but must be undertaken within three months of the injectable session. Each customer is entitled to one complimentary Skin Peel OR Healite LED session per injectable session and no more than one complimentary treatment every three months. The most appropriate complimentary treatment will be decided upon in consultation with your treating dermal clinician. Offer is valid with injectable treatments only. The offer cannot be exchanged for any other product, service, gift card or money. The offer cannot be used in conjunction with any other treatment offer. Offer can be ceased at any time.

  4. Treatment Deposit Terms and Conditions: All treatment appointments require a $50 deposit be paid at the time of booking. Online bookings will be contacted by a Script Skincare staff member to take the deposit or you can call 1300 108 109. If a deposit isn’t received within 48hrs of booking the appointment, it will be automatically cancelled.  Each deposit is only valid for a single appointment. Complimentary consults and complimentary test patch appointments do not require a deposit. Appointments can be cancelled or rescheduled up to 24 hours prior to the appointment time. If cancelled within 24 hours of the appointment time, the deposit will charged for that appointment and a new deposit will be required for further bookings. If an appointment is rescheduled within 24 hours of the initial booking time, the deposit will be carried across to the new appointment time.

  5. Treatment Discount Packages: Book a series of 3 treatment appointments, pay a $50 deposit on each, and gain a 10% discount off each treatment total. Book 6 treatment appointments, pay a $50 deposit on each and gain a 15% discount off the total of each treatment. Appointments within the series must be booked at the same time and a deposit paid for each booking in order to be eligible for the treatment package deal. Treatments within the treatment package can be mixed and matched in consultation with your dermal clinician. All standard deposit T&Cs and cancellation policies apply. Cannot be used in conjunction with any other treatment offer.


Treatment Payment And Cancellation Policy

Cancellation Policy

If you need to cancel your appointment please contact your store on 1300 108 109 at your earliest possible convenience. We request 24 hours notice should you wish to change or cancel your appointment.

If you do not provide 24 hours notice of cancellation, any deposits for appointments may not be transferred or refunded.

Payment Policy

Payment is required on or before the day of your treatment appointment.

Terms and Conditions

The Script ® program (the “Program”) is operated by Script Skincare Pty Ltd ACN 640 027 621 and owned by ScriptIP Pty Ltd ACN 164 059 072 (in these Terms of Use “we” or “us” or “SCRIPT”). Your use of the Program is subject to these Terms of Use.

If you do not agree to these Terms of Use do not use the Application and do not click “I Agree” after reading these Terms of Use. By choosing “I Agree” or using the Application you agree to the application of these Terms of Use.

  1. You are receiving a non-exclusive, non-transferable, non-assignable, terminable subscription to use the Program. The Program is provided to you at no cost, however you will be responsible for any costs incurred with your mobile operator and/or your ISP for downloading, installing and using the Program, including downloading any information that populates the Program . You are also responsible for any downloading charges that are incurred by anyone else using the device on which you have installed the Program.

  2. It is your responsibility to determine whether your use of the Program is lawful, and you must comply with all applicable laws in using the Program. You may not use the Program for any illegal purpose. You have a limited right to use the Program. We can decline or cancel your registration, or remove your account for any reason and at any time. You are responsible for providing accurate registration information, keeping your registration information up-to-date and secure, and for all activity that happens in your account. All user names and passwords are our property and may be changed at any time.

  3. When you use the Program, Script may collect personal information including but not limited to your name, address, and contact details. You agree that Script may use this information to contact you. You also agree that the information collected may be provided to the retailer or other related entities and they may use the information to contact you. Further, when you use the Program Script may collect other de identified data regarding skin type, skin concerns and information from your skin care prescription including purchase information. The program may also record number of pages viewed, your results and average session duration. You agree that Script may use this information to analyse and improve the Program and the service provided to you.

  4. In the event that you choose to share your results using any of the available ‘share options’ you are consenting to publish the outcomes of your exam in conjunction with some personal details that may be identifying. These details include, but are not limited to, photographs uploaded by you, your results including diagrams and images, skin type, skin concerns and product prescription and any other results you choose to share. Depending on your selection, the output methods may include image, text, video or recordings. If you choose to share your results you understand that it is possible that your results will and can be viewed by friends, followers and the general public in accordance with your own social media settings. The decision to share to social media is the sole responsibility of the user.

  5. THE PROGRAM DOES NOT PROVIDE MEDICAL ADVICE. The contents of the Program are for informational purposes only. The content is not intended to be a substitute for professional advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice because of something you have read on the Program.

  6. Script does not endorse any specific retailer, products, procedures, opinions, or other information that may be mentioned on the Program. Any procedures or, products recommended are suggestions only. Always seek the advice of your clinician or other qualified provider prior to using any products or undertaking any procedures or treatments. Reliance on any information provided by Script or Script employees is solely at your own risk.

  7. This Program may be embedded in, or contain links to other sites. Unless expressly stated, these sites are not under the control of Script or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site from this Program does not imply any endorsement of the sites themselves or of those in control of them.

  8. Script does not make any guarantees and does not provide any undertaking that the Program will be available at all times or that it will be error free, secure or that any defects will be corrected. YOU AGREE THAT YOU USE THE PROGRAM AT YOUR OWN RISK AND THAT SCRIPT DISCLAIMS ANY AND ALL RESPONSIBILITY FOR ANY DAMAGES OR LOSS THAT YOU MAY SUFFER OR INCUR AS A RESULT OF USING THE PROGRAM , WHETHER THEY ARE DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY (INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS REVENUE OR LOSS OF GOODWILL). This includes any loss that results from any interference, malfunction or damage that occurs to your smart phone, tablet computer or other device arising from installing, updating or using the Program.

  9. Script may change these Terms of Use at any time in its sole discretion. These Terms of Use are governed by the laws of Victoria and you agree to irrevocably submit to the non-exclusive jurisdiction of the courts of Victoria.

  10. Trademarks contained in the Program are owned by Script Skincare Pty Ltd and may not be used without Script’s express written consent.

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